At Larson Design Group, we believe that our employees are our greatest asset. In this feature, we profile some of the staff members who contribute to our success. This month the spotlight is on Emily Diehl, Designer with LDG’s Landscape Architecture group.
Where did your career take you before joining LDG?
I worked full-time while attending Penn State to get my bachelor’s degree in landscape architecture. I worked a variety of retail jobs, managing employees and schedules, marketing, creating displays, stocking merchandise, and making sure my customers left happy. I am probably one of the few to say I truly loved working in retail. I loved being able to help so many people find things for their home, or that perfect shoe or tennis racquet. Yes, there is a lot of negativity surrounding the retail world, but I made it a goal to help people enjoy their shopping experience and in turn I enjoyed my job. I learned that you can’t make everyone happy; some customers will always find something to complain about. Also, the thought of leaving that comfortable work environment to come work in an office every day was very scary to me, but I did it and it turned out for the best. After 9 years, I still love being here.
What was your first Job? What did you learn from it that still influences the way you work today?
My first job was at a retirement village in State College. I was on the wait staff in their dining room. We served two evening meals to the residents, one at 5:00 and one at 6:30 p.m. I learned to multitask, as we had to take a lot of orders, and remember who ordered which meal, on top of any special requests they had. I also learned that it might seem impossible to please everyone, but if you take the time to form a relationship with that person, they are more likely to reach an understanding and leave happy. I learned to make time to create relationships with people in life; good communication is the key to making the best of every situation.
What do you enjoy doing in your spare time?
I enjoy spending time with my children and teaching them new things. I love to be creative, do crafts with my kids, make greeting cards, paint, draw, and most recently I started cake decorating! I also enjoy hiking, camping, traveling, and being around family and friends.
What has been your proudest moment in life so far?
Having my children; they surprise me daily with their little personalities, and their ideas about how things work in the world.
What trait do you admire in people and why?
The entertainment factor. Some people have it and some don’t! But when you can entertain, captivate, and teach your audience (big or small), you have a great talent.
What advice would you give to people who hope to follow a career path similar to yours?
Take advantage of internships in college, and take advantage of your professors—go sit and talk with them, and make connections that could help you in the future. Finally, don’t be afraid to ask questions.
What do you enjoy about working at Larson?
I enjoy the atmosphere at Larson, the teamwork, and the fact that there are a lot of knowledgeable people here for me to learn from. I like all the interaction between disciplines, because there are always opportunities to learn from other people, and LDG supports this cross-discipline interaction.